Privacy Policy

1. Who We Are

For the purposes of this website, “ODT”, “we”, “our”, and “us” refer to ODT and the website operator of diecut123.com. If you have any privacy-related questions, requests, or complaints, you can contact us at info@diecut123.com.

When GDPR applies, ODT acts as a data controller for the personal data described in this policy.

2. Scope of This Policy

This policy applies to personal data collected through our website, including when you browse pages, use site search, submit a contact or quote form, upload files, request product or engineering information, or otherwise communicate with us through diecut123.com.

This policy does not automatically apply to third-party websites, platforms, or services that may be linked from our site. Those third parties have their own privacy notices and practices.

3. Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data:

4. How We Use Personal Data

We use personal data only where we have a legitimate business reason or other lawful basis to do so. Typical uses include:

• To respond to inquiries, RFQs, engineering questions, and customer support requests.
• To review uploaded drawings, specifications, and project requirements so we can evaluate manufacturing fit and provide quotations.
• To operate, maintain, secure, and improve our website and its functionality.
• To manage business communications, follow-up discussions, and customer relationship records.
• To detect, prevent, and investigate security issues, abuse, fraud, or other misuse of the website.
• To comply with legal, regulatory, tax, accounting, or record-keeping obligations.
• Where permitted, to send relevant business communications about our products, capabilities, or services.

5. GDPR Legal Bases for Processing

When the GDPR applies, we generally rely on one or more of the following legal bases:

• Consent: where you have clearly agreed, for example for non-essential cookies or certain marketing communications where consent is required.
• Steps prior to a contract or performance of a contract: where you ask us for a quotation, sample review, project discussion, or supply-related communication.
• Legitimate interests: to operate and improve our website, respond to B2B inquiries, manage relationships, secure our systems, and run our business efficiently, provided those interests are not overridden by your rights.
• Legal obligation: where processing is necessary to comply with applicable law, lawful requests, accounting duties, or regulatory obligations.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies for essential site functions, language selection, form handling, pop-up controls, security, analytics, and user experience features. Some of these tools may be provided through plugins or service providers that support website functionality or website measurement.

Where required by applicable law, we will seek consent before placing non-essential cookies on your device. You can also control cookies through your browser settings, although blocking certain cookies may affect how the website works.

7. How We Share Personal Data

We do not sell personal data. We may share personal data only when necessary with trusted third parties such as:

• Website hosting, infrastructure, security, backup, and technical support providers.
• Contact form, email, file handling, translation, analytics, tag management, and website functionality service providers.
• Professional advisers, auditors, insurers, or legal counsel where reasonably necessary.
• Authorities, courts, regulators, or law enforcement where disclosure is required by law or necessary to protect legal rights.

These recipients should only process personal data on appropriate instructions or lawful grounds and only to the extent needed for the relevant purpose.

8. International Data Transfers

Because our business, hosting, technology providers, or customer base may operate internationally, personal data may be processed in countries outside your own jurisdiction, including outside the European Economic Area.

Where GDPR applies and a transfer is made to a country that does not benefit from an adequacy decision, we aim to use an appropriate safeguard such as Standard Contractual Clauses or another lawful transfer mechanism, where required.

9. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, manage customer relationships, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the nature of the inquiry, whether a commercial relationship develops, the type of records involved, and any applicable legal or operational requirements.

10. Data Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no website, server, email transmission, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

11. Your GDPR Rights

If GDPR applies to your personal data, you may have the right to:

• Be informed about how your personal data is used.
• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of personal data in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to processing based on legitimate interests or for direct marketing.
• Request data portability where the legal conditions are met.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with your local supervisory authority.

To exercise any of these rights, please contact info@diecut123.com. We may need to verify your identity before responding. We will handle requests in accordance with applicable law.

12. Marketing Communications

If we send you business communications about our capabilities, products, or services, you can opt out at any time by following the unsubscribe instructions in the message or by contacting us directly. Opting out of marketing does not affect service, transaction, or inquiry-related communications that are still necessary.

13. Children’s Data

Our website and services are intended for business and industrial audiences, not children. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us and we will review the matter promptly.

14. Third-Party Links

Our website may contain links to third-party websites, social media pages, videos, maps, or external resources. We are not responsible for the privacy practices, content, or security of those third-party services. We encourage you to review their privacy notices before providing personal data.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will be published on this page together with the updated effective date.

16. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

ODT
Email: info@diecut123.com
Website: https://diecut123.com/